GPT-powered chatbots
We build AI-driven chatbots that handle FAQs, product questions, order tracking, and basic support - 24/7, across channels - reducing workload and accelerating customer experience.
Based on last 100+ reviews
Why your business needs a smart support chatbot:
When customers need help completing a purchase
Many users hesitate or abandon their carts simply because they’re confused - about product options, shipping terms, payment methods, or return policies.
Without instant support, small doubts lead to lost sales.
- Live product help - Get answers on specs, compatibility, and stock in real time
- Checkout guidance - Walk users through delivery, payment, and promo codes
- Return and policy clarification - Instantly explain warranty, returns, and terms
- Intent detection - Suggest help at the right time based on user behavior
- Cart recovery - Proactively follow up with users who didn’t finish checkout
When your website can’t answer basic questions
Small teams often can’t respond fast enough to every website visitor.
Repetitive inquiries - pricing, services, location - pile up, leading to delays, missed leads, and frustrated users.
- Instant FAQ responses - Handle common questions without human effort
- Lead collection - Capture contact info when the visitor shows intent
- Appointment booking - Let users schedule calls or visits directly via chat
- Smart escalation - Send complex queries to your team with context
- Multichannel presence - Answer users on your site, WhatsApp, and more
When customers want updates after buying
After a purchase, customers expect quick access to status updates, delivery details, and support.
Without automation, your team gets flooded with repetitive questions and manual lookups.
- Order status updates - Let users check delivery progress anytime
- Digital invoices - Send or re-send order confirmations and receipts on demand
- Simple returns - Guide customers through return and exchange processes
- 24/7 support access - Always available - even on weekends and holidays
- Customer history - Recognize returning users and personalize interactions
How much does chatbot solution cost?
As a service
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Use-cases
- Auto-reply to visitor questions on your homepage
- Improve user engagement with always-on responses
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Support
- Initial deployment support
- Basic documentation and training
- 12-months post-launch support
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Functionality
- Custom responses trained on your content
- FAQ and basic product inquiry handling
- Website integration (popup, widget, inline)
- Multilingual support setup
Solution ownership
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Use-cases
- Handle support tickets and order tracking
- Act as a guided shopping assistant
- Collect leads and route inquiries to sales
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Support
- Onboarding and training sessions
- 12-months support + extended support option
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Functionality
- GPT-powered backend with custom prompts
- Role-based logic and user personalization
- Omnichannel support (site, WhatsApp, Messenger)
- Integration with your CRM, ERP, or backend
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Extended warranty
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About $150 / month – Includes VPS hosting, priority support, and recovery of fatal, logical, and core system errors, as well as fixes for form behavior and layout issues.
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SaaS development
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Support
- Onboarding and training sessions
- 12-months support + extended support option
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Functionality
- Multi-tenant architecture and admin dashboard
- Role and plan-based feature access
- Payment integration (Stripe, PayPal, subscriptions)
- Custom chatbot builder or logic editor
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Monetization
- Tiered pricing plans and usage tracking
- User registration and account management
- Recurring billing and invoice automation
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Extended warranty
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About $300 / month – Full coverage including VPS hosting, priority support, all types of fatal, logical, core, form, and layout issues, plus vendor/API replacement if external integrations become unstable or deprecated.
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How can I use this technology in my business?
Website interaction
SaaS model
Advanced
E-commerce Support
On-time development within the fixed price:
Before development begins, we make you a clear offer with final costs and delivery terms. In the next step, we create a detailed brief or technical task, outlining the structure and functionality. This is documented and locked in the BIYRO system.
You’ll get a fully functional website with a full control panel and no vendor lock. We guarantee delivery within the agreed time - or we return your money.
Quick launch
Price and terms
Implementation
Escrow deal
Answers to common questions:
Working with us
We use a quota system in the BIYRO project management platform. For each milestone, you're given a number of quotas - which can be used for free changes within the project.
This allows flexibility without additional costs. You can request changes right after a milestone is completed.
We recommend working through the BIYRO project management system, which generates contracts and adds an extra layer of security.
The project is divided into milestones with agreed payment and delivery terms. Payment steps can be 20%, 50%, or 100% of the total budget. Your funds are held in BIYRO and released only after your approval. If we miss deadlines or fail to deliver, you can request a refund directly.
That's not a problem. We'll prepare the technical assignment for you based on your project concept before we begin development.
During the guarantee period, we fix any bugs or issues caused by our development - free of charge.
We also offer extended guarantee coverage as a paid monthly service. Pricing is agreed individually per project.
BIYRO is our project management platform for secure development deals.
It automatically creates contracts, stores payments safely, and releases funds only after your confirmation. You'll receive an email invitation to the platform once your project is ready to begin.
We offer ongoing support packages tailored to your needs, including maintenance, updates, and feature enhancements.
Our team ensures your portal remains up-to-date and continues to meet your business requirements.
Development questions
We can deploy the chatbot across your website, web apps, and common messaging platforms like WhatsApp, Facebook Messenger, and Telegram.
The system can be adapted based on where your users are most active.
Yes. We can structure the chatbot to understand your FAQs, product data, support docs, or internal files - using retrieval-based techniques to ensure accurate, brand-aligned answers.
While the system can be enhanced with feedback loops and logging, it's not self-learning out of the box.
However, we can include admin tools to review conversations and improve future responses manually or semi-automatically.
Absolutely. We define tone, language, and behavior early in development.
You can also provide brand guidelines, sample dialogues, or rules to shape how it communicates.
Yes, we can set up data synchronization or live connection methods (APIs, file sync, admin panel updates) to ensure your chatbot reflects the most current information.
Multilingual support is possible.
Depending on the use case, we can enable real-time translation or set up content-specific language variations to cover your audience effectively.
Yes. We can integrate with CRMs, ERPs, support systems, or internal tools to fetch or send data, log interactions, or trigger actions - depending on the availability of APIs or access.
The architecture is designed to be modular.
While major changes may require development effort, we aim to keep the system flexible for future updates, expansions, or new integrations.
Customer testimonials:
Cryptocurrency company (anonymous)
Cryptocurrency exchange
Latvia
The client emphasized that the platform was vital to their operations and that they couldn’t function without it.
They appreciated 2410’s responsiveness, adaptability, and ability to deliver complex functionality - including fee logic, API integrations, and automation.
Communication was clear and proactive. The project evolved into a trusted long-term collaboration, with future expansions already discussed and initiated.
Riga Plaza
Shopping center
Latvia
Thank you!! Everything looks really great. You are incredibly fast! Huge thanks! Perfect! The client approved it. Please send the files.
Eliard SIA
Real estate
Latvia
Eliard praised the collaboration with 2410 for its adaptability, solution-oriented communication, and high-quality execution.
The project had complex requirements and tight deadlines, yet was handled efficiently. Additional feature requests were considered promptly, showing 2410’s flexibility and reliability in delivering tailored real estate platforms.
